1 hour ticket response
Timeliness is our number–one task and this is the reason why we have a team of competent techs who are prepared to offer a rapid response to any question that you may possibly have. Simply send your helpdesk ticket from the Web Site Control Panel and we will respond back to you within 1 hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute trouble ticket response time.
A Premium Tech Support Service
We’ve got a team of web hosting support professionals who are prepared to respond to all your questions whenever you require support. The majority of our help desk support team representatives have several years of experience in the web hosting market, which suggests that you can always count on rapid and in–depth answers to your problems.
An Easy–to–Navigate Help Center
In the Web Site Control Panel you can find an easy–to–browse Help Center section where you can get quick hints on how you can use our web hosting services. You can get the answers to your questions in our F.A.Q. library, see more suggestions in the web hosting account management articles or check out the step–by–step video tutorials.
