Q: What does the website migration service consist of? Will my web site be safe?
A: The website migration service available at T R I N I T Y is totally free and involves transferring all your website files, databases and emails from your current web hosting provider to your brand new web hosting account with us. We will also fine–tune all the settings required for your web sites to be fully operational on our innovative cloud hosting platform.Our techs are fully capable of moving any type of website. With years of experience behind their backs, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom web application with lots of custom libraries is as elementary as transferring a plain WordPress blog.
Q: How long will it take for my site to be transferred to your platform?
A: We try to accomplish all web site migrations as quickly as possible. Nevertheless, we do not have a set time frame for web site migrations. There are various variables that you have to consider – the actual size of your website and the workload of our website migration staff, etc. We always strive to implement each migration within 48 hours. With less sizeable websites, our staff usually manages to finish in under 24 hours.
Q: Do you need anything from me before you start transferring my site?
A: Yep. We will need to have the name of the site that you wish us to move. We’ll also need a way to log in to your current hosting account so that we can get the files pertaining to your site.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be unavailable?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the migration is completed, we will make certain that everything is functioning properly and that the integrity of your content is not jeopardized before notifying you that the transfer is done. After that, we’ll instruct you how to move the domain to your hosting account with us and how to change the DNS records.
Q: Will my current hosting provider know that I’m leaving them?
A: Nah. Apart from your login details for the Control Panel, we don’t need anything. We will never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer web content from?
A: We support all Linux–driven hosting platforms. Basically, if we can obtain access to your Control Panel, we’ll be able to transfer your site.The only platforms that we don’t support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.