Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is taught to promptly address all web hosting users’ queries and assistance demands. Via our ticketing system, you’ll be able to submit your issue and a support team member will go back to you within max one hour. In fact, practice has proved that the common reaction time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our staff of employees will undoubtedly be on–line for you 24x7x365 to respond to all your enquiries and to deal with any concern that you may have. You can send us a technical support ticket from the T R I N I T Y Web Site Control Panel or send us an email at any time. Furthermore, on business days, you are able to call us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while performing tasks within the Control Panel, you can always click the Help key and pick your issue in the selection of posts that will come up. We have as well turned almost all of the articles into educational videos. The collection of video tutorials will load if you pick the Videos press button located in the top right angle.