Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Warranty

  • Our customer assistance crew is online round the clock to handle all your service needs. Every ticket you submit to us shall be addressed within less than one hour. If your case demands some help from an administrator, we will forward the ticket to the technician in charge and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Top–quality Technical Support Service

  • We offer you 24/7/365 client support by using a ultra–fast ticketing platform included in your Control Panel. You can write to us anytime about any of the packages that come installed in advance on your virtual server, this includes the desired Linux distribution, the server administration panel and our custom produced Web Site Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Site Control Panel that is offered gratis in your virtual server, you’ll find an informational Help section, which includes everything you should have knowledge of when managing your websites and applications. We have introduced a wide array of how to content articles and video tutorials that display the fundamental web site maintenance responsibilities in an easy to read fashion.